Refund policy
Last Updated: October 19, 2026
This policy applies to eligible purchases made through https://www.Lasmudanzas.com. “Business days” means Monday through Friday, excluding U.S. federal holidays, unless otherwise stated.
1. 30-Day Return Window
Eligible standard returns must generally be requested within 30 days after the carrier-marked delivery date. Additional mandatory consumer rights may apply depending on your location.
2. Return Eligibility
To qualify for a standard return, merchandise generally must be unworn, unused, unwashed, unaltered, in substantially the same condition as received, free from stains, odors, makeup, deodorant marks, pet hair, or other signs of use, and returned with original tags, packaging, accessories, or components where applicable. Please include your order number or proof of purchase. Product-specific conditions and lawful exceptions may apply.
3. Starting a Return
Contact info@Lasmudanzas.com before sending a return. Include your order number, checkout email, item(s) you wish to return, reason for return, and photographs where relevant. Returns require prior authorization. After approval, we will provide or confirm the return instructions and correct return address. Do not automatically send returns to our business address.
4. Return Shipping Costs
For standard returns based on preference, fit, size, color, or change of mind, customers are responsible for return shipping costs. If an item is confirmed damaged, defective, incorrect, or materially different from what was ordered, contact us before returning it. Where Lasmudanzas is responsible, we will cover reasonable return shipping costs where a return is required, or provide another appropriate resolution. Do not independently purchase return postage expecting reimbursement unless instructed to do so.
5. Damaged, Defective, Incorrect, or Missing Items
Please inspect your order promptly and contact us as soon as possible if there is a problem. Provide your order number, checkout email, description, and relevant photographs. Any request to contact us promptly helps us investigate the issue and does not reduce the 30-day return period or any rights under applicable law.
6. Non-Returnable Items
Unless otherwise required by applicable law, we may decline standard returns of worn, washed, used, or altered merchandise; items damaged through customer misuse; items with stains, odors, or other signs of use; items missing required tags or components; or products clearly identified as final sale or non-returnable before purchase. This section does not limit rights relating to defective, non-conforming, misdescribed, or incorrect goods where applicable law provides otherwise.
7. Exchanges
Direct exchanges are not guaranteed and depend on availability. For a standard size, color, or preference change, you may return the eligible item and place a new order. Contact us before placing a replacement order for a damaged, defective, or incorrect item.
8. Inspection
After an authorized return is delivered to the designated return location, we generally inspect it within 1–3 business days. We may contact you if additional information is required.
9. Refund Processing
After an eligible return has been received, inspected, and approved, Lasmudanzas generally processes the refund to the original payment method within 4–7 business days. Your bank, card issuer, payment service, or other financial provider may require additional time before the refund appears in your account. Applicable taxes will be refunded as required by law.
10. Late or Missing Refunds
If a refund has been approved but has not appeared, first check with your bank, card issuer, or payment provider. If the refund still cannot be located after the provider’s normal processing period, contact info@Lasmudanzas.com.
11. Original Shipping Charges and Fees
Lasmudanzas offers free standard shipping on all orders, so there is no separately paid standard shipping charge to refund. Return shipping costs for non-quality-related returns remain the customer’s responsibility. No restocking fee is charged for eligible returns.
12. International Returns
If international orders are available, eligible returns are subject to this policy and applicable law. Customers may be responsible for international return shipping, customs charges, duties, taxes, or other third-party charges for standard returns, except where Lasmudanzas is responsible or applicable law requires otherwise. Contact us before sending any international return.
13. Statutory Consumer Rights
Customers in some jurisdictions may have statutory cancellation, withdrawal, conformity, refund, repair, replacement, or other consumer rights in addition to this standard return policy. Nothing in this policy limits rights that cannot legally be excluded or waived.
14. Business and Return Address
Business and Contact Address: 1061 Inverness Dr, Greensboro, GA 30642, United States. This address is not automatically the return address. The correct return address will be provided or confirmed after your return request is authorized. Do not send merchandise to this address unless customer support specifically confirms it in your return instructions.
15. Contact
Lasmudanzas
Website: https://www.Lasmudanzas.com
Email: info@Lasmudanzas.com
Phone: +1 229-214-8815
Support Hours: Monday–Saturday, 9:00 AM–5:00 PM Eastern Time (ET); Sunday closed.
We generally respond within 1–2 business days.
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